YOUR PRIVACY MATTERS
BlinkRide is committed to protecting your privacy and maintaining the confidentiality and security of your personal information. This Privacy Statement explains how BlinkRide collects, uses, stores, and protects information when you use our website, mobile application, and transportation and delivery services.
We collect only the information reasonably necessary to provide and manage our services, including one-way rides, round-trip rides, hourly rides, airport pickup and drop-off services, food delivery, parcel delivery, and family trips.
By using BlinkRide’s website, application, or services, you acknowledge that you have read and understood this Privacy Statement and agree to the collection and use of your information as described in this Statement.
This Privacy Policy is effective as of Jan 24, 2027.
This BLINKRIDE Privacy Policy (“Policy”) explains the personal information that BLINKRIDE (“BLINKRIDE,” “we,” “us,” or “our”) may collect, how we use and protect that information, and the choices and rights you may have regarding your personal information.
This Policy applies to your use of the BLINKRIDE website, mobile application, and services, including one-way rides, round-trip rides, hourly rides, airport pickup and drop-off services, food delivery, parcel delivery, and family trips.
Our Commitment to Your Privacy
At BLINKRIDE, we are committed to protecting your privacy and keeping your personal information secure. We collect and use information responsibly to provide safe, reliable, and convenient transportation and delivery services. Your information may be used to manage bookings, coordinate rides and deliveries, process payments, communicate with you, and improve our services. We do not sell or rent your personal information. We take reasonable measures to prevent unauthorized access, misuse, or disclosure and remain committed to maintaining your trust and protecting your privacy.
Policy Application
- Website Visitors:
Individuals who visit or interact with the BLINKRIDE website, including users who submit contact forms, request information, make inquiries, or provide feedback. - Customers:
Individuals who use BLINKRIDE to book or receive transportation and delivery services, including one-way rides, round-trip rides, hourly rides, airport pickup and drop-off services, food delivery, parcel delivery, and family trips. - Riders and Passengers:
Individuals who travel using BLINKRIDE services, including customers booking rides for themselves or for family members, friends, or other passengers. - Delivery Customers and Recipients:
Individuals who use or receive BLINKRIDE food and parcel delivery services. This may include customers, recipients, and other individuals whose information is necessary to complete a delivery. - Drivers and Service Providers:
Individuals who provide transportation or delivery services through BLINKRIDE and may access limited customer information necessary to complete a requested booking or delivery. - Account and Support Users:
Individuals who create an account, contact customer support, submit inquiries, or otherwise communicate with BLINKRIDE regarding our services. - Children:
BLINKRIDE services are not intended to knowingly collect personal information directly from children without appropriate authorization. If we become aware that personal information has been collected from a child without appropriate authorization, we will take reasonable steps to address and delete such information where required.
This Privacy Policy applies only to BLINKRIDE’s website, application, and services. Third-party websites, applications, payment providers, mapping services, or other external platforms may have their own privacy policies and terms. We encourage you to review those policies before providing personal information to third parties.
Data Collection Details
- Customers and Riders
- Personal Information:
We may collect information such as your name, phone number, email address, and other contact details when you create an account, book a ride, request a service, or contact BlinkRide. - Trip Information:
We may collect pickup and drop-off locations, trip dates and times, ride preferences, number of passengers, booking details, and trip history to provide and manage our transportation services. - Location Information:
When using BlinkRide services, we may collect location information necessary to arrange rides, provide accurate pickup and drop-off services, calculate routes, and improve the overall service experience.
- Personal Information:
- Website Visitors
- Contact Information:
Personal information may be collected when you voluntarily submit information through contact forms, request information, subscribe to communications, or interact with features available on our Website. - Technical Information:
We may collect information such as IP address, browser type, device information, operating system, referring URLs, pages visited, and other technical information about your interaction with our Website. - Cookies and Tracking Technologies:
We may use cookies and similar technologies to maintain website functionality, understand how visitors interact with our Website, improve our services, and support marketing activities. You may manage certain cookie preferences through your browser or available cookie settings.
- Contact Information:
- Delivery Customers
- Order and Delivery Information:
When you use BlinkRide for food or parcel delivery, we may collect information such as your name, phone number, pickup and delivery addresses, order details, delivery instructions, and related service information. - Delivery History:
Information regarding previous food orders, parcel deliveries, and related transactions may be retained to provide and manage our services, resolve issues, and improve the customer experience.
- Order and Delivery Information:
- Drivers
- Driver Information:
Drivers may be required to provide personal and professional information, including name, phone number, email address, address, driver’s license information, vehicle details, registration, insurance information, and other documents required to verify eligibility. - Location and Trip Information:
While providing BlinkRide services, driver location, trip routes, ride status, and service activity may be collected to facilitate rides and deliveries, provide accurate trip information, improve safety, and support customers. - Payment Information:
We may collect information necessary to process driver payments, earnings, and other financial transactions related to BlinkRide services.
- Driver Information:
- Payment and Transaction Information
- Payment Information:
When you purchase or pay for BlinkRide services, we may collect payment-related information such as transaction details, billing information, payment method, payment status, and refund information, depending on the payment method used. - Transaction Records:
We may retain records of bookings, payments, refunds, and other transactions for service management, accounting, customer support, fraud prevention, and legal compliance.
- Payment Information:
- Customer Support and Communications
- Support Information:
When you contact BlinkRide for assistance, report an issue, provide feedback, or communicate with our support team, we may collect the information you provide, including your contact details, booking information, and details of your request. - Communication Records:
We may retain relevant communications and support records to respond to requests, resolve disputes, improve our services, and maintain appropriate service records.
- Support Information:
- Service and Technical Information
- Usage Information:
We may collect information about how you interact with BlinkRide services, including bookings, ride activity, delivery activity, service preferences, and interactions with our Website or application. - Device and Diagnostic Information:
We may collect technical information such as device type, operating system, application version, error reports, and diagnostic information to maintain, troubleshoot, secure, and improve our services.
- Usage Information:
These data collection practices support BlinkRide’s transportation, delivery, and related services while helping us maintain transparency, security, and responsible handling of personal information.
International Transfer of Information
BlinkRide may use service providers, technology platforms, payment processors, cloud service providers, and other business partners that operate in different countries. As a result, your personal information may be transferred to, stored in, or accessed from countries other than the country where you live.
We may transfer personal information when necessary to provide and manage BlinkRide’s transportation and delivery services, including one-way rides, round trips, hourly rides, airport pickup and drop-off services, food delivery, parcel delivery, and family trips.
When BlinkRide transfers personal information across borders, we take reasonable steps to ensure that the information is handled securely and in accordance with applicable privacy and data protection laws.
International Service Providers
BlinkRide may work with third-party service providers located in different countries for services such as:
- Payment processing
- Cloud hosting and data storage
- Website and application hosting
- Mapping and location services
- Customer support
- Communications
- Analytics
- Security and fraud prevention
- Technology and software services
These providers may process personal information on BlinkRide’s behalf only to the extent necessary to provide their services or fulfill their contractual obligations.
Protection of Personal Information
When personal information is transferred internationally, BlinkRide may use appropriate safeguards required by applicable laws. These safeguards may include contractual protections, data security measures, access controls, and other appropriate technical and organizational measures.
We take reasonable measures to protect personal information against unauthorized access, disclosure, alteration, or loss while it is being transferred, stored, or processed.
Your Information and International Transfers
By using BlinkRide’s website, application, transportation services, or delivery services, you acknowledge that your information may be processed in countries other than your country of residence where necessary to provide the requested services.
If you have questions regarding the international transfer or processing of your personal information, you may contact BlinkRide using the contact information provided in our Privacy Policy.
Communication Preferences
BlinkRide may send you communications related to your account, bookings, rides, deliveries, and use of our services. These communications may include booking confirmations, ride updates, driver or delivery notifications, payment confirmations, service updates, security alerts, and customer support messages.
You may also receive promotional or marketing communications from BlinkRide about our services, special offers, promotions, and other updates. Where applicable, you can manage your marketing communication preferences by using the “Unsubscribe” link included in promotional emails or by contacting BlinkRide directly.
Please note that opting out of promotional communications will not prevent you from receiving important service-related communications that are necessary to provide your requested rides, deliveries, account services, or other essential notifications.
To update your communication preferences or request assistance, please contact BlinkRide using the contact information provided in this Privacy Policy.
Data Security, Integrity and Access
BlinkRide takes reasonable measures to protect your personal information from accidental or unlawful loss, destruction, alteration, unauthorized disclosure, or access. We use appropriate technical, physical, and administrative safeguards to help protect the information we collect and process.
If you have any questions or concerns about the security of your personal information, please contact BlinkRide using the contact information provided in this Privacy Policy.
Data Retention
BlinkRide retains personal information only for as long as necessary to provide our services, manage customer and driver accounts, fulfill business requirements, resolve disputes, and comply with applicable legal and regulatory obligations.
The length of time we retain information depends on factors such as:
- The purpose for which the information was collected.
- Whether you have an active BlinkRide account or ongoing relationship with us.
- The nature and sensitivity of the information.
- Legal, regulatory, accounting, or contractual requirements.
- The need to prevent fraud, resolve disputes, or enforce our agreements.
When personal information is no longer required, BlinkRide will take reasonable steps to securely delete, destroy, or anonymize it. Where immediate deletion is not technically possible, we will apply appropriate safeguards to prevent the information from being used for other purposes.
Notification of Changes
BlinkRide may update this Privacy Policy from time to time to reflect changes in our services, business practices, technology, or applicable privacy laws. When we make significant changes, we may provide notice through our Website, application, email, or other appropriate communication methods. The updated Privacy Policy will be posted on this website along with its effective or updated date. We encourage you to review this Privacy Policy periodically to stay informed about how BlinkRide collects, uses, and protects your personal information.
Business Transactions
In the event of a merger, acquisition, sale, change in ownership or control, restructuring, or other business transaction involving all or part of BlinkRide, personal information may be transferred as part of the transaction. Any such transfer will be handled in accordance with applicable privacy laws and appropriate measures will be taken to protect your personal information.
Dispute Resolution
If you have a privacy or data-related concern that BlinkRide has not been able to resolve satisfactorily, please contact us using the contact information provided in this Privacy Policy. We will review and address your concern in accordance with applicable privacy laws and regulations.